Kymari Bratton

Community impact · Digital experience

Gateway Regional Council

Organizing community programs, resources, and organizational information into a clearer digital experience.

Community organizations hold a lot of information that matters to very different readers. A resident wants to know what is available to them and how to access it. A partner organization wants to understand programs and reach. A funder wants evidence of impact. The work is about structuring one body of organizational information so it can answer all three without becoming a document dump.

Ongoing project Case study in progress

Project details

  • Organization. Gateway Regional Council.
  • Sector. Community and social impact.
  • Focus. UX/UI, information architecture, and accessibility.
  • Status. Ongoing. This project has not launched, and the public has not yet used a final experience.
  • Documentation. Case study in progress.

Focus areas

What the work involves

  • Information architecture
  • Community resources
  • Accessibility
  • User journeys
  • Stakeholder needs
  • Impact communication
  • Data storytelling
  • Funder-facing information
  • Grant-related information

Approach

One organization, three audiences.

Residents

People looking for programs and resources need to find what applies to them and understand how to access it, without needing to know how the organization is structured internally.

Partners & stakeholders

Partner organizations need a clear picture of what the council does, who it serves, and where collaboration fits.

Funders

Funder-facing readers need organizational data and impact information presented so it can actually be read and interpreted, not just published.

Ongoing project

This project is still in progress and has not launched. Case study documentation will follow once the work reaches a stage where outcomes can be described accurately. I am happy to talk through the current thinking in more detail.